You hope it never happens. But at some point, you might find yourself in a bit of an HVAC emergency. And when disaster strikes, you’ll need to contact us immediately. The best way is ALWAYS to reach us by phone at 317-846-0434.
Let’s take a look at the different types of HVAC emergencies and exactly how to get a hold of us when things go sideways.
Common HVAC Emergencies
System Failure – The most common type of emergency is when the heat goes out in the middle of winter or the A/C goes out during a heat wave. When the temperature outside is extreme, it creates a potentially dangerous situation for children, the elderly, and pets. Depending on how intense the weather gets, it might even be dangerous for everyone in your home. If you find yourself in this situation, you’ll want to contact us BY PHONE immediately.
Leaks, Fumes, or Smoke – Another type of emergency is when you notice leaking fluids, sparks, smoke, or a gas leak. These situations can be volatile and extremely time sensitive. And they need to be handled immediately by a trained professional. If you find yourself in an emergency situation, it’s important to call someone (possibly even 911) ASAP.
Who to Call in an HVAC Emergency
We get it—in this digital age, it’s so much more convenient to send us an email or fill out the form on our website. Many of our customers prefer this method, and we don’t blame them! It’s great for when you need to schedule routine service or repairs. But it also puts you into our normal service queue, and there’s no guarantee we’ll see it or be able to respond in a timely manner.
At the risk of repeating ourselves, if you’re experiencing an HVAC emergency, it’s ALWAYS best to call us at 317-846-0434. This line is open 24 hours a day for emergency situations and puts you in direct contact with a service technician. And if you’re in one of the volatile, potentially dangerous situations mentioned above, be sure to call 911, too (possibly first). Our contact form and email are always available. But emergency service is just a phone call away.