The typical visit from an HVAC specialist is usually pretty short. But, seeing as the lifespan of an HVAC system is anywhere from 15-25 years, the quality of the technician’s work will impact your comfort for years to come. That’s why it’s important to vet your HVAC company carefully. Here are a few key factors to look for:
Longevity Matters
According to the Bureau of Labor Statistics, nearly half of new businesses fail within the first five years. So, if a company has been around for decades, that’s usually a good sign. Appel has been a part of the Carmel community since 1948, which means we have 77 years worth of experience you can trust.
Who Owns the Business?
These days, many HVAC companies are bought by large investment groups that might not prioritize customer service the way a local business would. Ask yourself: Is your HVAC company owned by a big corporation, or by a local family that cares about your community? At Appel, we’re a third-generation family-owned business, and we’re proud to call Carmel our home.
Services That Fit Your Needs
Whether you’re looking for high-tech upgrades like WiFi thermostats or zoning, energy-efficient solutions, or just a reliable system to keep you comfortable, make sure your HVAC contractor can handle it all. At Appel, we offer a full range of services to meet any need. Check out everything we do here.
Word of Mouth Matters
Recommendations from friends, neighbors, and online reviews can give you a great sense of an HVAC company’s reputation. Google Reviews are a good place to start, and we’re proud to have an average of 4.9 out of 5 stars. You can also take a look at some of our customer testimonials here and here.
Budget-Friendly Options
HVAC purchases and repairs can be a big expense, and we know that budget plays a big role in your decision. It’s always a good idea to check with your HVAC company to see if they offer any discounts. At Appel, we offer regular specials and financing, and help you find rebates and tax credits to make things more affordable. You can check out our current deals here—we update them every month.
Licensed Technicians
HVAC systems are complex, and you want to be sure the technician working on your home is qualified. Always check that your contractor hires licensed professionals. At Appel, we only employ fully licensed technicians to ensure top-quality service.
Comprehensive Maintenance
Keeping your HVAC system in top shape requires regular maintenance. Make sure your contractor offers routine, emergency, and preventative maintenance options. We offer all of the above through our comprehensive Platinum Maintenance Plans. Learn more about them here.
Quality Over Cost
Going for the cheapest option isn’t always the best idea. Quality work lasts longer and saves you money in the long run. At Appel, we work with the best brands and materials to ensure you get reliable performance without breaking the bank.
A Contractor You Can Trust
Honesty and integrity matter when it comes to HVAC services—unless you’re an expert in the industry, you’re often at the whim of the professionals you decide to do business with. You need someone who will give you straightforward advice and never upsell you on things you don’t need. That’s the way we do business at Appel, and you can read more about our approach here.
The Bottom Line
Choosing an HVAC contractor doesn’t have to be complicated. Just take a little time to check their experience, read reviews, and make sure they fit your needs. Or, if you’d rather save yourself the hassle, give us a call! We’ve been taking care of homes like yours since 1948, and we’d love to help you too.