3 Generations of Happy Neighbors

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“At my house within 30 minutes”

The furnace went out last pm and the house was 58 degrees. I called the service number. They called the on-call guy, Brent, and he was at my house within 30 minutes. Luckily, it was just the ignitor. But I have to say that Brent was very pleasant, never made me feel that I was a bother and actually told me “that’s what we’re here for… service.” How pleasant to have service like that. Of course, I’ve never had bad service from anyone from your company. But Brent’s professionalism made me feel good. Thanks, Appel.

—J.H.

“Very respectful and kind”

I wanted to let you know how pleased I am with Brent’s service. He is always polite and great to deal with, and he goes out of his way to make sure that I am not inconvenienced while he’s working in our home. We have a disabled daughter and he is always very respectful and kind to her as well, and I appreciate that.

—T.B.

“The best service call I’ve had in years”

Experienced the best service call I’ve had in years when your tech, Eric S. visited my home today. He was thorough, informative and seemed to have my interests in mind. Thank you!

—J.L.

“Excellent!”

I am in process of selling my condo and wanted furnace and AC checked. EXCELLENT! Technician arrived on time, courteous, prompt, explained what he was doing. I called the new purchaser of condo and Tech gave him verbal report on phone. I will definitely use this company in the future.

—P.T.

“New go to company”

My usual HVAC company (not Appel) recommended I needed to replace my 10 year old furnace after it stopped heating on a cold day. Although I had them do an emergency fix, I started calling various companies for replacement quotes. Appel is the only one who suggested and offered a free second opinion (they came out that same afternoon) and stated I only needed a few hoses replaced. All else was absolutely fine. Very pleased based on their helpfulness I did not have to replace the furnace and AC. They will be my new maintenance and go to company.

—J.B.

“Terrific experience”

I wanted to send you a quick note of gratitude. My neighbor recommended your company and I had the pleasure of meeting your tech, Paul, on Wednesday for a service call. Paul was very knowledgeable, pleasant, courteous, and a true professional. Paul was able to fix my unit and also sold me on the benefits of a service plan. Looking forward to his next visit in October. I’ll be sure to share my terrific experience with Appel amongst my friends and clients and send business your way.

—G.S.

“We were very pleased”

We were very pleased with the work done at our home. Rick and Dwayne were perfect. They are clean and hard workers. Because of them we will indeed BRAG about your company and the employees. Scott, John, Dwayne and Rick, thank you, thank you.

—A. & S.

“So quick”

Paul is great. Thank you for getting him out so quickly.

—P.C.

“Like no other”

I would like you to know how much I appreciated Paul’s help today. He saw a problem and attended to it like no other! Thank you!

—Mr. O.